Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Dove Productions, LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Dove Productions, LLC shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    500 N. Michigan Avenue
    Suite 600
    Chicago, IL 60611

    Delivery shall be deemed to have been made by You to Dove Productions, LLC five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Dove Productions, LLC
    500 N. Michigan Avenue
    Suite 600
    Chicago, IL 60611

    Copyright © 2018-2019 Dove Productions, LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2018-2019 Dove Productions, LLC. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Dove Productions, LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Dove Productions, LLC or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Dove Productions, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Dove Productions, LLC believes that customer conduct violates applicable law or is harmful to the interests of Dove Productions, LLC and its subsidiaries.



  • Privacy Policy
  • Dove Productions, LLC use of personal information that you may submit to Dove Productions, LLC through this Web site is governed by the Dove Productions, LLC Privacy Policy. 

    “We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology”



  • Shipping & Delivery
  • At this time, Dove Productions, LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Dove Productions, LLC ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • Return Policy
  • You (Guest) may purchase services from this Web site by using any one of the payment options listed in (link to Payment Options). Dove Productions, LLC reserves the right to change its payment procedures at any time without prior notice to you.

    Guest reservation "deposit" will hold your reservation until the pre-identified event deadline date. Non-payment of balance will result in forfeiture of deposit. Guest reservation "deposit" can be returned if:
    1) Notification of cancellation is provided to Dove Productions, LLC by Guest prior to pre-identified event deadline date.
    2) Dove Productions, LLC finds replacement person(s) prior to pre-identified event deadline date.
    3) Guest finds replacement person(s) prior to pre-identified event deadline date.

    Full refunds will be available if Dove Productions issues cancellation of event.



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.
    We can be reached directly at our office at 312-564-5687.